Accounts/sales Associate

**Company Overview**:
Zama Organics is a leading player in the food industry, dedicated to providing high-quality culinary products and services to our customers. As we continue to expand our operations, we are seeking a talented and detail-oriented Accounts/Sales Associate to manage receivables and ensure compliance with regulatory requirements, including KYC (Know Your Customer), in the food industry.

**Job Overview**:
The Accounts/Sales Associate - Receivables & Compliance will be responsible for overseeing accounts receivable processes, managing customer accounts, and ensuring compliance with regulatory standards, including KYC procedures. This role requires strong analytical skills, attention to detail, and the ability to collaborate effectively with internal teams and external stakeholders.

**Responsibilities**:

- **Accounts Receivable Management**:

- Process customer invoices, credit memos, and payments accurately and in a timely manner.
- Monitor accounts receivable aging reports and follow up on overdue invoices.
- Coordinate with sales and operations teams to resolve billing discrepancies and disputes.
- Reconcile customer accounts and ensure accuracy of financial records.
- **Customer Relationship Management**:

- Build and maintain strong relationships with customers to facilitate smooth payment processes and resolve issues promptly.
- Address customer inquiries and concerns related to billing, payments, and account statements.
- Work closely with sales teams to identify opportunities to improve customer satisfaction and retention.
- **Compliance Oversight**:

- Implement and maintain compliance procedures related to KYC (Know Your Customer) and other regulatory requirements in the food industry.
- Conduct due diligence on new customers and vendors to verify identities and assess risk levels.
- Ensure adherence to internal policies and external regulations governing financial transactions and customer data protection.
- **Reporting and Analysis**:

- Prepare regular reports on accounts receivable aging, collections status, and compliance metrics.
- Analyze financial data to identify trends, risks, and opportunities for process improvements.
- Present findings and recommendations to management to support decision-making and strategic planning.
- **Documentation and Recordkeeping**:

- Maintain accurate and organized records of customer transactions, correspondence, and compliance documentation.
- Ensure documentation is up-to-date and accessible for audits and regulatory inspections.

**Qualifications**:

- Bachelor's degree in Accounting, Finance, Business Administration, or related field.
- Proven experience in accounts receivable management and compliance, preferably in the food industry.
- Strong understanding of accounting principles and practices, including GAAP.
- Knowledge of regulatory requirements related to KYC and financial transactions.
- Proficiency in accounting software and Microsoft Office Suite (Excel, Word, Outlook).
- Excellent communication skills, both written and verbal.
- Detail-oriented with strong analytical and problem-solving abilities.
- Ability to prioritize tasks, manage deadlines, and work effectively in a fast-paced environment.

**Benefits**:

- Competitive salary and benefits package.
- Opportunities for professional development and advancement.
- Collaborative and supportive work environment.
- Employee discounts on company products.
- Work-life balance initiatives, including flexible scheduling options.

**Job Types**: Full-time, Permanent

Pay: ₹12,518.86 - ₹25,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Paid sick time
- Provident Fund

Supplemental pay types:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person