Server/ Assistant Server

1 week ago

Kochi, India Gastronomica Full time

Provide professional, responsive and friendly beverage & food service to members / guests
- Demonstrate complete and accurate knowledge of the full menu, wine and drink list, dessert menu, specials and buffet items
- Be attentive to members’ needs, circulate the room as needed and respond quickly. Always be ready to take food and beverage orders with chits and pencils on hand at all times
- Spot opportunities to offer suggestions for beverages, refill empty glasses and up-sell to increase sales
- Use good judgment and discretion when serving alcohol
- Recommend wines to accompany menu items
- Stock bar with adequate wines, liquor, beer, pop, juices, fruit, glassware, ice swizzle sticks, napkins, straws etc.
- Handle complaints with professionalism and tact. Take action if possible or escalate to the supervisor
- Maintain a safe and clean bar environment - ensure all glassware and machines are clean, all surfaces are wiped and all equipment is turned off at shift end
- Ensure all members are accurately charged for their chits; create a summary and end of shift report. Place all chits at the main bar for processing
- Perform thorough close out procedures, including; clean and stock the bar area, remove all garbage and recyclables
- Follow all Health & Safety policies and F&B procedures & standards

**Job Types**: Full-time, Regular / Permanent

Pay: Up to ₹65,000.00 per month

Schedule:

- Day shift
- Evening shift
- Fixed shift
- Flexible shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
- Weekend availability
- Weekend only

Ability to commute/relocate:

- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

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