Back Office Executive

5 days ago

Rajkot, India The Job Tag Full time

An order processor is responsible for monitoring the database platform of a business. Duties include responding to customers' inquiries and concerns, processing orders, administering payments, and verifying order details before shipment, ensuring the items' quality and quantity to prevent order delays and customer complaints. Order processors update inventory records, prepare invoices, and resolve billing discrepancies. They also coordinate closely with delivery drivers and dispatchers to confirm successful deliveries accurately and efficiently. An order processor requires having computer competencies and excellent communication skills especially on tracking orders and handling customers' feedback about the services.

**Responsibilities**
- Handle client queries
- Manage volume of inbound calls
- Allocate and track orders
- Receive, priorities, process and identify incoming orders
- Optimize inventory readiness and order fulfillment

**Must Have**
- Bachelor Degree or Higher
- Passion for sales & marketing
- Perfect communication skills
- Good conventional skills
- MS Office knowledge
- Mailing skills

**Nice to have**
- English communication skills
- Accurate and timely data entry skills
- Experience in working with suppliers and customers
- Strong analytical skills
- Reporting skills

**Salary**: ₹12,000.00 - ₹22,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Computer skills: 1 year (preferred)

**Speak with the employer**
+91 8128134433
- Health insurance

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