Tele Caller Executive
5 days ago
**Job Title**: Telecaller (Australian Shift)
**Location**: Saltlake Sec V
**Shift Timing**: Australian Shift (as per business requirement)
**Employment Type**: Full-Time
**Job Summary**:
**Key Responsibilities**:
- Make outbound calls to prospective customers in Australia to promote products/services or generate leads.
- Handle inbound queries professionally, providing accurate information and resolving issues promptly.
- Maintain detailed records of customer interactions, feedback, and call outcomes in the CRM system.
- Achieve daily/weekly/monthly call and sales targets.
- Follow communication scripts and comply with company and client policies.
- Provide feedback to the team leader/supervisor to improve call quality and customer satisfaction.
- Stay updated on product knowledge, process updates, and Australian market trends.
**Requirements**:
- **Education**: Minimum HSC/Graduate in any discipline.
- **Experience**: 6 months - 2 years in international voice process (preferably Australian or UK shift). Freshers with excellent communication skills may also apply.
- **Skills**:
- Excellent verbal communication in English with neutral/accented tone.
- Strong persuasion and negotiation abilities.
- Good listening and problem-solving skills.
- Basic computer literacy and experience with CRM tools.
- **Benefits**:
- Competitive salary with performance-based incentives.
- Weekend offs
- Supportive work environment with global exposure.
Pay: ₹12,000.00 - ₹35,317.24 per month
Work Location: In person
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