Process Coordinator

**Designation: Process Coordinator - Male**

**Role Definition**:
This is a highly visible and influential role within the company, which will collaborate with all levels of management to promote business integrity and strong internal control structures, process improvement recommendations.

**Responsibilities**:

- 1. Improve procedures through collaboration with the Operations, Training, and Transition teams.
- 2. Conduct a discrepancy analysis (process deviations) to find improvement opportunities with the greatest impact and monitor the development of changes.
- 3. Regular checks to find places to improve and keep track of how those changes are progressing.
- 4. Analyse evaluated data and devise a plan to remedy any identified gaps.
- 5. Identify improvement opportunities for underperforming functions or team members, as well as their training needs.
- 6. Assist the Leadership team with data analysis and conduct risk-based audits of internal processes.
- 7. Obtain, review, and analyse relevant paperwork, past reports, statistics, flowcharts, and other items.
- 8. Prepare and present reports that reflect the audit's findings and documentation of the process.
- 9. Conduct business process inspections and control testing in compliance with auditing standards.
- 10. Analyse the results of the assessment and come up with a plan to close any gaps.
- 11. Find out where underperforming functions or team members can improve, as well as what training they need.
- 12. Follow audit standards and perform walkthroughs of business processes and testing of controls.
- 13. Make sure organization’s procedures and audit testing are well documented.
- 14. Develop business relationships and talk to process owners on a proactive basis to get information, solve problems, and make suggestions for improvement and optimization.
- 15. To help the internal audit team and the company reach its goals, other tasks and projects may be given.

**Measurement Metrics**:

- a. Documents - % Process compliance by the team members, Processes acknowledged and adopted.
- b. Audits - Audit findings successfully closed
- c. Training - Overdue training requirements
- d. Risk - Overdue Risk assessments
- e. Issues - Overdue issues

**Skillsets**:

- 1. Competent with Feedback and Coaching
- 2. Proactive in identifying business issues
- 3. Willingness to adapt and accept change, as well as drive results
- 4. Perform defect management tasks such as problem identification, issue research, analysis, and documentation.
- 5. Personal characteristics - Solution Driven, Pro-active professional communication, meeting deadlines, focused on achieving desired results, self-motivated to first seek solutions when faced with a problem
- 6. Strong people skills - the ability to communicate with colleagues while establishing credibility and rapport, as well as to modify one's behaviour to respond to the needs of others while maintaining objectives.
- 7. An organised person who is detail oriented and can develop plans for teams to meet specific goals.
- 8. A team player who works hard, admits his or her own strengths and weaknesses, and is willing to learn new skills.
- 9. ability to collaborate with others
- 10. Focused and eager to learn new technologies

**Salary**: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Experience**:

- Process Coordinator: 2 years (required)

**Speak with the employer**

+91-XXXXXXXXXX