Sales Trainer

2 hours ago

Bengaluru, India TEFT Full time

**Designation
- Sales Trainer**

**Salary
- 50K CTC**

Scope:
To provide flex new hire training (NHT) and support to Flipkart business centers across upcoming and existing partner locations. The Sales Trainer will be responsible for the training of existing staff, new hires and advanced skill training. They will be responsible for delivering all system procedures, policies, etc. training in support of the business in achieving key performance goals.

Basic Requirement/Specs:
Minimum 2+ years experience as a sales trainer

Should have worked with e-commerce or offline sales with an overall experience of 4+ years

Flexible to travel to any location on need basis
- Graduate (from any educational field)
- Certified for Train the Trainer program
- Excellent written and verbal communication skills are mandatory in English and Hindi
- Fungibility to work in rotational shifts and limited infrastructure
- Remote work setup infrastructure is a mandate - Laptop/Desktop with webcam, Stable ethernet or wifi connection with a minimum of 20 MBPS speed with no restriction on data consumption, power and network back up in case of interruptions.
- Preference to FinTech & EdTech Sales experience.
- Over indexing on customer experience in all the tasks and activities
- Process Management
- Strong problem solving, Strategy, Prioritization skills with an eye for detail
- Intermediate knowledge of MS office
- Excellent coaching skills
- Familiar with performance management methods
- Ability to manage the full training cycle, including in-person activities and web-based learning
- Hands-on experience with e-learning platforms

Roles & Responsibilities
- Conduct training for new and current sales associates and develop individualized training plans for underperforming sales persons
- Schedule orientations and related training events for individuals and teams
- Observe sales encounters and determine the training needs for individuals and/or sales teams
- Develop sales performance policies and methods for evaluating performance in a far fashion
- Improve training techniques when needed to meet the unique demands of certain accounts and/or the corporate sales market at large
- Stay updated with current market trends and the changing demands of the corporate sales environment
- Analyze day to day needs for training in the sales team
- Conduct skills gap analyses to identify areas of improvement
- Coordinate individual and team performance review sessions to discuss strengths and weaknesses
- Monitor sales objectives and results
- Report on impact of training programs (e.g. sales achieved)
- Prepares new sales representatives by conducting orientation to the sales process, develops individual coaching plans, provides resources and assistance, and schedules orientation drive-alongs with senior representatives
- Conducts exercise sessions for new and current sales employees
- Observes sales encounters and collects feedback, results, and performance data of trainees after sessions
- Conversion of the pitch to be the key success metric

**Job Types**: Full-time, Regular / Permanent

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- sales trainer (required)

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