Tour Executive

24 hours ago

Kochi Kerala, India Travelogue Holidays (I) PVT LTD Full time

The Tour Executive is responsible for managing and coordinating travel arrangements, ensuring customer satisfaction, and handling logistics for tours and travel packages. This role involves working with clients, suppliers, and internal teams to deliver exceptional travel experiences.

Key Responsibilities:
1. Client Relations:

- Engage with clients to understand their travel needs and preferences.
- Provide detailed information about tour packages, destinations, and travel options.
- Offer personalized travel solutions and itineraries based on client requirements.

2. Tour Planning and Coordination:

- Design and organize travel itineraries, including accommodation, transportation, activities, and sightseeing.
- Coordinate with suppliers such as hotels, airlines, tour guides, and transportation providers.
- Ensure all arrangements are confirmed and reconfirmed prior to client travel.

3. Customer Service:

- Provide excellent customer service throughout the travel process.
- Address and resolve any client complaints or concerns in a professional manner.
- Collect feedback from clients post-travel to improve service quality.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 2 years (preferred)

Work Location: In person

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