E-commerce Executive

1 week ago

Varachha Surat Gujarat, India Acxiom Full time

Order Processing: Handle the end-to-end order management process, including order verification, fulfillment, and coordinating with internal teams for timely delivery.

Customer Support: Address customer inquiries related to product information, orders, and returns in a timely and professional manner.

Performance Analysis: Monitor key metrics such as traffic, conversion rates, average order value, and ROI, and report on performance against targets.

Inventory Management: Coordinate with the logistics team to ensure accurate stock levels are reflected online and avoid stockouts or overstock situations.

Vendor Relations: Collaborate with third-party vendors for product updates, pricing negotiations, and resolving any issues.

Market Research: Conduct competitor analysis and stay updated with market trends to recommend strategies for increasing sales and customer engagement.

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- E-commerce: 1 year (preferred)
- total work: 1 year (preferred)

Work Location: In person

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