Salesforce Administrator

1 week ago

Ahmedabad Gujarat, India De Soto Technologies Pvt Ltd Full time

**Principal Duties & Responsibilities**:

- All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
- Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports
- Sandbox environment management
- Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
- Identify unused or underutilized platform features
- Create a platform roadmap and define priorities, liaising with stakeholders
- Own the communication of any platform changes to end users and stakeholders
- Data management to improve Salesforce data quality, implementing rules and automation as needed
- Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
- User support tickets
- Monitor and improve user adoption
- New user and ongoing user training
- Technical documentation
- **Skills & Competencies**:

- Strong Salesforce product knowledge and at least 3+ years of Salesforce Administration hands-on experience with Sales and Service Cloud
- Trailhead Badges/Super Badges
- Certified Salesforce Administrator
- A proactive attitude to platform enhancements
- Designing scalable, best practice solutions
- Excellent relationship-building skills
- Ability to liaise with stakeholders at all levels
- Translating requirements into technical solutions
- Experience in change management and governance
- Training end users and key stakeholders
- Technical documentation
- **Experience**:3+ years

**Job Types**: Full-time, Permanent

Pay: ₹400,000.00 - ₹1,000,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- UK shift

**Experience**:

- total work: 3 years (required)

Work Location: In person

Application Deadline: 21/09/2024

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