Customer Care Executive

1 week ago


Jaipur Rajasthan, India Lotus Dairy Products Pvt Ltd. Full time

Providing Customer support for queries and info received via call/mail.
- Making calls to retailers for promoting products and services.
- Converting market visit leads generated by Sales Team.
- Rolling Promotional information about Margins/scheme/price changes to customers from time to time.
- Maintaining database of consumers/Retailers and distributors for information disbursement purpose.
- Giving updtaes on complaint processing status to consumers.
- Coordinating with plants on any material recieved from retailer end to plant.
- Making follow up calls to customer queries till final resolution.

**Job Types**: Full-time, Permanent

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Paid time off
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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