Veeva Vault Help Desk Support

3 days ago

India Compliance Group Full time

**Experience**: 3+ years **Qualification**: Any Bachelor's degree
- Work with business users to identify and develop processes and procedures for Veeva Vault System.
- Ensure that all system security and control procedures are implemented and maintained.
- Act as Vault Subject Matter Expert in recommending enhancements in technical function/business utility
- Experience working closely with Business Partners in solving issues and communicating resolutions.
- Interaction with Business Analysts for Requirement Gathering and provide effort estimation.
- Expert in life sciences compliance and computer systems validation requirements.
- Must be familiar with project metrics reporting and dashboards.
- Provide post-go-live administrative support Analysis and deployment of new product releases.
- Maintenance of production and sandbox environments.
- Excellent communication skills and ability to communicate information clearly and concisely to customers.
- Willingness and ability to work with multi-functional and multi-cultural teams.
- Strong organization, planning, and time management skills, including experience in leading and managing projects

**Must-Have Skills**:

- Experienced in providing solutions and technical architecture for any Veeva Products preferably in Veeva Clinical, Vault eTMF, Vault EDC, Vault CTMS, Site Connect, and Study Startup
- Experience with large project management and implementations. Cloud implementations are a plus.
- Migration, Agile experience, and comfortable using Agile tools like Jira.
- Scrum master certification is a plus.
- Experience working with virtual teams and multiple stakeholders at varying levels within an organization
- Experience working in the Life Sciences industry or regulated environments is a plus

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