Office Assistant

3 days ago


Kochi Kerala, India CCL LIFE Full time

Record and maintain office records

Coordinate appointments and meetings

Client management and customer relations

Must possess the attitude to make the client understand the services provided.

Explain the billing process to the clients

Maintain patient demographic information and data collection systems.

Ensure strict confidentiality of financial, discount, other records. Kept records of over payments on customers' accounts. Follow lists of special billing instructions, incorporating charges as delegated Respond patient and others in person and by telephone to answer enquiries and complaints pertaining to bills, patient deposits,etc.

Assist the consultant in preparing documentation and other process related to patient care. Ensure proper OP billings. Communicating with the patients in case of delays with the consultant due to emergencies.

Guiding the patient regarding appointment for their next visit. Managing overall front office activities on absence of HOD.

Check the refund vouchers, credit card slip & denomination, while sending the amount to the accounts.

Day to day follow up on Patient ID proof & Photo data.

**Job Types**: Full-time, Part-time

Schedule:

- Evening shift
- Morning shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Applicant should be meeting the age criteria of 33-45

**Education**:

- Bachelor's (preferred)

Work Location: In person

Application Deadline: 31/01/2025
Expected Start Date: 01/02/2025


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