Customer Service Executive

2 weeks ago


Kothrud Pune Maharashtra, India Secure Zone Full time

Key Responsibilities:
Customer Service
- Resolve customer complaints and concerns in a fair and timely manner.
- Provide product/service information, pricing, and availability.
- Process customer orders, returns, and exchanges.

Issue Resolution
- Investigate and resolve customer issues promptly and efficiently.
- Escalate complex issues to senior management when necessary.
- Collaborate with internal teams (e.g., sales, technical) to resolve customer concerns.

Customer Relationship Building
- Build and maintain strong customer relationships.
- Identify opportunities to upsell/cross-sell products/services.
- Provide personalized solutions to meet customer needs.

Data Management
- Accurately document customer interactions in CRM software.
- Maintain customer records, including contact information and interaction history.

Quality and Improvement
- Participate in quality assurance initiatives to improve customer satisfaction.
- Identify areas for process improvement and suggest solutions.

Pay: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time
- Paid time off

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



  • Kothrud, Pune, Maharashtra, India Shop Away Full time

    Job Title - Executive - Customer Service - Location - Kothrud Erandwane, Pune - CTC Budget - 1.8LPA to 5LPA - Job Profile - US Health-care Process - Eligibility - **Any Graduate** (Preference - Pharma Graduate) - Timing - US Shift (6:30pm to 3:30am). Fixed Sat & Sun Week Off - Process - US Healthcare Medical - Terms And Conditions_ - **Excellent English...


  • Pune, Maharashtra, India recruitwire service Full time

    Hiring talented individuals fluent in regional languages for the following positions: Languages Required: - Tamil - Malayalam - Kannada Role : Customer Service Executive **Requirements**: Excellent communication skills. Graduation is mandatory. Immediate joiners are preferred. **Salary**: Max up to 40000 ctc Location: Kharadi ( Premium Domestic...

  • Customer Service

    7 days ago


    Kothrud, Pune, Maharashtra, India Tech Mahindra Full time

    Designation: Associate Customer Support Process: Video Job Location: Sharda Centre, Kothrud **Salary**: 2.1 LPA - 2.3 LPA Eligibility: Graduate Fresher Graduate with 6 months of customer service experience ONLY FEMALES - Excellent communication skills in the English/Hindi/Marathi Language - Customer Service Skills - Ability to Multitask - Basic Knowledge...


  • Kothrud, Pune, Maharashtra, India Abhinav IT Solutions Pvt Ltd Full time

    Abhinav IT Solutions Pvt Ltd is a leading IT Sector company dedicated to delivering top-notch products/services to our valued customers. We pride ourselves on providing exceptional customer service and are looking for a dedicated and enthusiastic Customer Support Executive to join our team. **Job Overview**: The Customer Support Executive will be...


  • Nagpur, Maharashtra, India Sath Outsourcing Service pvt. Ltd. Full time

    A Social Media Specialist is a skilled professional responsible for developing and executing social media strategies. They create engaging content, optimize company pages, and foster community interaction. With expertise in social media marketing and analytics, they drive customer engagement, website traffic, and revenue growth. **Job Types**: Full-time,...


  • Pune, Maharashtra, India SBI Mutual Fund Full time

    We are looking to hire a Customer Service Executive to bring in excellence in service in Pune. Candidate needs to be service oriented, excellent communicator and able to handle customer inquiries accurately, promptly and within TAT.


  • Pune, Maharashtra, India Capita Full time

    Provides a professional first response service to support the sales and retention team. **Job title**: Executive - Customer Services To deliver an excellent customer service experience by providing a customer-focused, right first-time service, ensuring that the customer contact is managed in the most efficient manner Performing data entry to maintain and...


  • Nagpur, Maharashtra, India Sath Outsourcing Service pvt. Ltd. Full time

    **Urgently hiring for Customer Service Executive** **-Domestic Chat Process (Seattle Chat)** **Note - APPLY ONLY IF YOU HAVE EXCELLENT ENGLISH COMMUNICATION SKILLS (written & verbal)** Key Details: **-Salary: ₹1.92 LPA (Gross: ₹16,000; In-Hand: ₹13,000)** - Working Days: 5 days a week (rotational shifts) **Requirements**: - Strong communication and...


  • Pune, Maharashtra, India BetterPlace - Digital Solutions for Frontline Workforce Management Full time

    Complete Work From Home job Role: Customer Service Executive - Manage large amounts of inbound and outbound calls in a timely manner and resolve issues related to bus booking - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the...


  • Pune, Maharashtra, India EbixCash Global Services Full time

    **Category**: Customer Service **Location**: Pune **Description**: We're looking for Hindi & English speaking Customer Service Executives in Pune. **Requirements**: 1) Under Graduates / Graduates. 2) 6 months in outbound process. 3) Credit Card Sales preferred.