
Customer Service Executive
2 weeks ago
Key Responsibilities:
Customer Service
- Resolve customer complaints and concerns in a fair and timely manner.
- Provide product/service information, pricing, and availability.
- Process customer orders, returns, and exchanges.
Issue Resolution
- Investigate and resolve customer issues promptly and efficiently.
- Escalate complex issues to senior management when necessary.
- Collaborate with internal teams (e.g., sales, technical) to resolve customer concerns.
Customer Relationship Building
- Build and maintain strong customer relationships.
- Identify opportunities to upsell/cross-sell products/services.
- Provide personalized solutions to meet customer needs.
Data Management
- Accurately document customer interactions in CRM software.
- Maintain customer records, including contact information and interaction history.
Quality and Improvement
- Participate in quality assurance initiatives to improve customer satisfaction.
- Identify areas for process improvement and suggest solutions.
Pay: ₹12,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Paid sick time
- Paid time off
**Education**:
- Diploma (preferred)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
-
Executive - Customer Service
2 weeks ago
Kothrud, Pune, Maharashtra, India Shop Away Full timeJob Title - Executive - Customer Service - Location - Kothrud Erandwane, Pune - CTC Budget - 1.8LPA to 5LPA - Job Profile - US Health-care Process - Eligibility - **Any Graduate** (Preference - Pharma Graduate) - Timing - US Shift (6:30pm to 3:30am). Fixed Sat & Sun Week Off - Process - US Healthcare Medical - Terms And Conditions_ - **Excellent English...
-
Customer Service Associate
5 days ago
Pune, Maharashtra, India recruitwire service Full timeHiring talented individuals fluent in regional languages for the following positions: Languages Required: - Tamil - Malayalam - Kannada Role : Customer Service Executive **Requirements**: Excellent communication skills. Graduation is mandatory. Immediate joiners are preferred. **Salary**: Max up to 40000 ctc Location: Kharadi ( Premium Domestic...
-
Customer Service
7 days ago
Kothrud, Pune, Maharashtra, India Tech Mahindra Full timeDesignation: Associate Customer Support Process: Video Job Location: Sharda Centre, Kothrud **Salary**: 2.1 LPA - 2.3 LPA Eligibility: Graduate Fresher Graduate with 6 months of customer service experience ONLY FEMALES - Excellent communication skills in the English/Hindi/Marathi Language - Customer Service Skills - Ability to Multitask - Basic Knowledge...
-
Customer Support Executive
2 weeks ago
Kothrud, Pune, Maharashtra, India Abhinav IT Solutions Pvt Ltd Full timeAbhinav IT Solutions Pvt Ltd is a leading IT Sector company dedicated to delivering top-notch products/services to our valued customers. We pride ourselves on providing exceptional customer service and are looking for a dedicated and enthusiastic Customer Support Executive to join our team. **Job Overview**: The Customer Support Executive will be...
-
Customer Service Executive
2 weeks ago
Nagpur, Maharashtra, India Sath Outsourcing Service pvt. Ltd. Full timeA Social Media Specialist is a skilled professional responsible for developing and executing social media strategies. They create engaging content, optimize company pages, and foster community interaction. With expertise in social media marketing and analytics, they drive customer engagement, website traffic, and revenue growth. **Job Types**: Full-time,...
-
Customer Service Executive
2 weeks ago
Pune, Maharashtra, India SBI Mutual Fund Full timeWe are looking to hire a Customer Service Executive to bring in excellence in service in Pune. Candidate needs to be service oriented, excellent communicator and able to handle customer inquiries accurately, promptly and within TAT.
-
Executive - Customer Services
2 weeks ago
Pune, Maharashtra, India Capita Full timeProvides a professional first response service to support the sales and retention team. **Job title**: Executive - Customer Services To deliver an excellent customer service experience by providing a customer-focused, right first-time service, ensuring that the customer contact is managed in the most efficient manner Performing data entry to maintain and...
-
Customer Service Executive
2 weeks ago
Nagpur, Maharashtra, India Sath Outsourcing Service pvt. Ltd. Full time**Urgently hiring for Customer Service Executive** **-Domestic Chat Process (Seattle Chat)** **Note - APPLY ONLY IF YOU HAVE EXCELLENT ENGLISH COMMUNICATION SKILLS (written & verbal)** Key Details: **-Salary: ₹1.92 LPA (Gross: ₹16,000; In-Hand: ₹13,000)** - Working Days: 5 days a week (rotational shifts) **Requirements**: - Strong communication and...
-
Customer Service Executive
19 hours ago
Pune, Maharashtra, India BetterPlace - Digital Solutions for Frontline Workforce Management Full timeComplete Work From Home job Role: Customer Service Executive - Manage large amounts of inbound and outbound calls in a timely manner and resolve issues related to bus booking - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the...
-
Customer Service Executive
2 weeks ago
Pune, Maharashtra, India EbixCash Global Services Full time**Category**: Customer Service **Location**: Pune **Description**: We're looking for Hindi & English speaking Customer Service Executives in Pune. **Requirements**: 1) Under Graduates / Graduates. 2) 6 months in outbound process. 3) Credit Card Sales preferred.