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Customer Service Representative Banking Process

3 weeks ago

K R Puram Bengaluru Karnataka, India ePropertymall Full time

Managing incoming calls and customer service inquiries
- Provide information about products and services, take/cancel orders, and record details of complaints
- Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken
- Follow up to ensure that appropriate actions are taken on customer requests
- Refer unresolved customer grievances or special requests to designated departments for further investigation

**Salary**: ₹18,000.00 - ₹24,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Language**:

- English (required)
- Hindi (required)

**Speak with the employer**

+91-XXXXXXXXXX