Mail and Chat Process

5 days ago

Mumbai Maharashtra, India Hemocean outsourcing Full time

Social Media Escalation desk at Malad-West Mumbai location

Roles and Responsibilities:

- Handle all customer queries and complaints raised on the social platforms like Facebook, Instagram, LinkedIn, Twitter and reviews on Play / Appstore etc.
- Connect with the customers through Call / E-Mail / Social platforms to provide the best possible resolution.
- Understand the customer grievances and provide appropriate resolution.
- Liaising with different verticals to get the end resolution for the customer.
- Solving/answering prospect and customer issues, complaints, questions/queries in close coordination with the other departments.
- Take a customer-focused approach to handle complaints and escalations.

**Salary**: ₹18,720.48 - ₹24,466.99 per month

Schedule:

- Day shift

Application Question(s):

- 6 Month exp mandatory

Ability to Relocate:

- Mumbai Suburban, Maharashtra: Relocate before starting work (required)

Work Location: In person

  • Cce - Chat and Mail Process

    1 week ago

    Malad, Mumbai, Maharashtra, India Hemocean outsourcing Full time

    **Qualifications and Skills** - 1-3 years of experience in BPO or similar role - Proficiency in chat platforms like MAIL and CALL - Strong communication skills - Ability to handle non-voice customer interactions - Customer-centric approach - Team player and problem solver **Roles and Responsibilities** - Handle chat processes efficiently - Engage with...

  • Chat and Mail Operator

    3 days ago

    Pune, Maharashtra, India MJ Sales and Services Full time

    **Job Title**: Chat and Mail Operator **Location**: Pune, Maharashtra **Experience**: 0 - 1Years **Department**: Customer Support **Position Overview**: Key Responsibilities **Customer Communication** - Provide accurate information about products, services, policies, and procedures - Troubleshoot and resolve customer issues efficiently while maintaining a...

  • Voice Chat Process/Mail Process WFH

    6 days ago

    Mumbai|Chennai |Delhi|Chandigrah|Dehradun|Bhopal|Lucknow|Kolkata|Jammu Kashmir|Noida |Gurugram|Patna|pune|Ahmadabad |Vadodara|Hyderabad |Visakhatapatnam|Kollam|Panjim|Bengalore |Hubli|jaipur|Thane, India Bista Universal Full time ₹ 2,00,000 - ₹ 6,00,000 per year

     Full Time Voice Chat Process/Mail Process WFH Job DescriptionWe are looking for a full-time Voice Chat Process/Mail Process WFH to join our team. The ideal candidate will have experience in voice chat processing and mail processing. The primary responsibility of this position is to process voice chat transcripts and mail. This includes transcribing voice...

  • Chat Process Executive

    5 days ago

    Goregaon, Mumbai, Maharashtra, India Shubhanjali Full time

    Shubhanjali is a leading provider of healing crystals and energy stones in India. We are currently hiring for the position of Chat Process Executive. JD: Handle Customer's responses through Chat, Call and Mails. Telling them about Products / Offers / Services. Basic Computer Knowledge, Excel preferred Good/Fluent English communication skills are...

  • Non Voice Chat Process

    2 weeks ago

    Pune, Maharashtra, India DigiBoxx Technologies Full time

    Customer Support Specialist (Non-Voice) Handling Incoming Mails, Chat and resolving customer queries and issues over the mail or Chat. Must have Excellent written English required. Must have good typing speed Role: Customer Retention - Non voice Process **Job Types**: Full-time, Permanent, Fresher, Part-time **Salary**: ₹12,000.00 per...

  • Non Voice Chat Process

    1 week ago

    Pune, Maharashtra, India Globcom Solutions Pvt Ltd Full time

    Customer Support Specialist (Non-Voice) Handling Incoming Mails, Chat and resolving customer queries and issues over the mail or Chat. Must have Excellent written English required. Must have good typing speed Role: Customer Retention - Non voice Process. - **If you are interested than WhatsApp me your CV on 8445-652-992.**: - **Interview location -...

  • Non Voice Chat Process

    5 days ago

    Khangaon, Pune, Maharashtra, India Finsys Infotech Ltd Full time

    Customer Support Specialist (Non-Voice) Handling Incoming Mails, Chat and resolving customer queries and issues over the mail or Chat. Must have Excellent written English required. Must have good typing speed Role: Customer Retention - Non voice Process **Job Types**: Full-time, Permanent, Fresher Pay: ₹12,576.00 - ₹25,765.00 per...

  • Non Voice Chat Process

    21 hours ago

    Agarkar Nagar, Pune, Maharashtra, India Digital Upward Pvt Ltd Full time

    Customer Support Specialist (Non-Voice) Handling Incoming Mails, Chat and resolving customer queries and issues over the mail or Chat. Must have Excellent written English required. Must have good typing speed Role: Customer Retention - Non voice Process **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹12,000.00 per month Schedule: - Day...

  • Non Voice Chat Process

    1 week ago

    Shivajinagar, Pune, Maharashtra, India Digital Upward Pvt Ltd Full time

    Customer Support Specialist (Non-Voice) Handling Incoming Mails, Chat and resolving customer queries and issues over the mail or Chat. Must have Excellent written English required. Must have good typing speed Role: Customer Retention - Non voice Process - **If you are interested than WhatsApp me your CV on 86O3-483-7O9. Interview location - Koregaon...

  • Non Voice Chat Process

    2 weeks ago

    Fulgaon, Pune, Maharashtra, India Digital Upward Pvt Ltd Full time

    Customer Support Specialist (Non-Voice) Handling Incoming Mails, Chat and resolving customer queries and issues over the mail or Chat. Must have Excellent written English required. Must have good typing speed Role: Customer Retention - Non voice Process - **If you are interested than WhatsApp me your CV on 86O3-483-7O9. Interview location - Koregaon...