Tele Caller Executive

7 days ago

Mumbai Maharashtra, India Rico Appliances Private Limited Full time

**JD for the profile of Outbound Service Coordinator - Executive**

**About Rico**:
Established in 1965, RICO was the first company to introduce mixer grinders in India. Run by a family of engineers, RICO has expanded from a small workshop with 4 employees to an organization with over 200 employees & over 3,000 retail outlets & service centres network spread all over the length & breadth of the World. A pioneer in the home appliance industry, RICO has become a benchmark for its quality & its performance. With RICO's engineering expertise, specially designed home & kitchen products have been introduced exclusively to cater to the toughest requirements. Rico now sells more than 52 different product categories in its range. Rico products are now sold in 13 countries in the world & is a very well-respected brand in the home & kitchen appliances segment.

**Company Address**:
Office - 8th Floor, Sapphire Building, S.V.Road, Khar West, Two minutes from Khar station, MUMBAI, Maharashtra, India.

**JD for the profile of Outbound Service Coordinator**
- Call the customers for after sales service (demo) of the products and share the link on whatapp.
- Follow-ups with the customers to generate positive feedback on Amazon & Flipkart.
- Maintain the Excel sheets, uploading the data on Software.

**Qualifications & Skills Required**:

- Educational Qualifications - Graduate in any field
- Experience - 1- 2 years in Outbound Calling
- Advanced Excel is preferred
- Excellent communications Skills

**Perks and Benefits**
- In addition to the salary, a performance Linked incentive amount will also be given every quarter
- All perks like Bonus + PF +Gratuity etc will be given- Will be working at our HO in Khar west - 2 min walk from the Station.

Pay: ₹13,000.00 - ₹15,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Tele Calling: 1 year (preferred)

Work Location: In person

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