Customer Care Executive

6 days ago

Janakpuri Delhi Delhi, India Greduate Full time

**Profile:

- customer care executive**

**Location:

- **Janakpuri

**Exp:

- min 3 months to 6 months**

**Qualification:

- graduate**

**Office timing:

- 9:30 am to 6:30pm**

**6 days working**

**Contact via**WhatsApp**:

- 9266110089**

**Key Responsibilities**:

- Handle and resolve customer complaints, providing appropriate solutions within specified time limits.
- Maintain detailed and accurate records of customer interactions.
- Follow communication procedures, guidelines, and policies.
- Escalate unresolved issues to the appropriate internal departments.
- Ensure customer satisfaction and provide professional customer support.
- Keep up-to-date with product knowledge and services to provide accurate information to customers.
- Collaborate with other teams to improve customer experience and service efficiency.
- Office coordination.

Regards

Neha

9266110089

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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