
Collection & Billing Executive (Female)
1 week ago
**Roles & Responsibilities**:
- Contact clients to discuss overdue payments and ensure timely collections.
- Negotiate repayment plans while maintaining professional relationships with clients.
- Maintain detailed and accurate records of all collection activities.
- Follow up on payment commitments to ensure adherence to agreed terms.
- Identify and escalate complex or high-risk cases to senior management for resolution.
- Collaborate with the finance team to reconcile accounts and resolve discrepancies.
**Skills & Qualifications**:
- Proven experience in **debt collection** and **billing processes**.
- Proficiency in using **CRM software** and other collection management tools.
- Strong **negotiation skills** to handle payment disputes effectively.
- Excellent **problem-solving** abilities to address client concerns and ensure smooth payment processing.
- Strong **written and verbal communication** skills to interact professionally with clients and internal teams.
**Preferred**:
- Experience : 1 yrs
- Prior experience in **collection & billing** within [industry, e.g., signage, manufacturing, finance, etc.].
- Knowledge of relevant laws and best practices in debt recovery.
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
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