Analytics Solutions Associate

**JOB DESCRIPTION**
Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

As a Data Analyst within the Strategy, Innovation & Governance Data team in the Payments Operations organization, you will work to provide data insights, visualizations, and metrics dashboards. You will analyze business requirements, design, build, test, and produce data insights and operational reporting to support management decisions. You will collaborate closely with Product Owners and Operations to develop requirements and implement new capabilities, ensuring team standards are adhered to while proactively engaging in continuous process improvement.

**Job responsibilities**
- Perform data mining, analytics, and problem solving
- Analyzing business requirements, designing, building and testing to ensure the delivery of high-quality data insights and visualizations.
- Work closely with Product Owners and Operations to develop requirements and implement new capabilities
- Understanding of the data sources to use and ensure team standards are adhered to
- Proactively engage to mitigate risk through continuous process improvement, root cause analysis, and collaboration with Operations teams
- Work as part of an agile team
- Continuous learning as new tools/technology become available to the team

**Required qualifications, capabilities and skills**
- Bachelor's or Master’s degree in a quantitative field or an equivalent combination of education and/or business experience.
- 5+ Years of experience with SQL, Python, Alteryx or another programming language in a work-related capacity is required
- Advance knowledge of Microsoft Office products
- Extensive knowledge of database design and relational database principles, prior experience with large scale data warehouse.
- Working knowledge with Business Intelligence tools (Tableau, Business Objects). Agile experience or experience of Software Development Life Cycle (SDLC)
- Polished written and verbal communication skills; confidence in communicating internally at all levels; demonstrated ability to clearly define and articulate business requirements, and to bridge the gap between business and technology, ability to summarize findings into concise high-level points geared towards the audience and visually depict key data and findings
- Proactive, self-motivated and flexible with a positive attitude; efficient at multi-tasking and able to work independently under pressure to deliver business demands on-time, to a high-level standard
- Excellent analytical/problem-solving skills with the ability to provide sound recommendations to management

**Preferred qualifications, capabilities and skills**
- Proficiency with querying enterprise databases using SQL to obtain relevant data for analysis
- Experience with writing code using Excel/Alteryx and SQL and perform statistical description
- Experience with Tableau
- Proven strong analytical and communication skills
- Aptitude and curiosity for developing automated solutions to solve business problems
- Good understanding of operations within banking industry; preferably with knowledge of payment processing.

**ABOUT US**

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 cou