Security Supervisor

2 days ago

Bengaluru Karnataka, India Radisson Blu Bengaluru Atria Point - Building & Engineering Full time

Ensure hotel is patrolled on a regular basis.
- Ensures all hotel entrances are locked and unlocked as per hotel policy.
- Maintains hotel key management procedures, and ensures that all keys are accounted for.
- Closes down food and beverage outlets each night.
- Ensures all meeting and exhibition rooms are secured.
- Completes daily security log, including pertinent information from the shift.
- Orients employees to the department and hotel and provides on-the-job training on job responsibilities.
- Prioritises and assigns work.
- Provides feedback to the employee and Department Manager on the employee’s work performance of job responsibilities.
- Gives personal attention, takes personal responsibility and uses teamwork when providing guest service and experience
- Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
- Provides Yes I Can genuine hospitality and teamwork on an ongoing basis
- Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
- Performs other duties required to provide the service brand behavior and genuine hospitality
- Ensure that all employees follow safety rules and procedures.
- Takes corrective action where required to improve safety of the work areas.
- Keeps immediate manager promptly and fully informed of all problems or unusual matters of significance.
- Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
- Maintains a favourable working relationship with all other company employees to foster and promote co-operative and harmonious working climate.
- At all time projects a favourable image of Brand to the public.

**REQUIREMENTS**
- Minimum of one - three years work experience in the hotel industry in Security
- Minimum one year supervisory experience preferred
- High School Degree required, Bachelor’s degree preferred
- Able to resolve conflicts guests, supervisor and employee
- Able to collaborate effectively with other hotel employees and managers to ensure teamwork
- Advance knowledge of local security regulations
- Excellent organizational skills
- Good oral and written communication skills

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