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Operation Executive

2 weeks ago

Bengaluru Karnataka, India Simpliaxis solution Private Limited Full time

Job Overview:
Simpliaxis is looking for an enthusiastic Operations Executive to join our dynamic team in

the EdTech industry. The role demands an individual who is highly organized, detail
- oriented, and capable of multitasking in a fast-paced environment. The Operations Executive

will support various operational functions, streamline processes, and ensure smooth daily

operations.

Key Responsibilities:
1. Operational Support:

- Assist in day-to-day operational tasks to ensure smooth functioning.
- Maintain and update internal systems and databases.
- Coordinate with various teams (Sales, Marketing and Customer Support) to

align operations with business goals.

2. Process Optimization:

- Identify areas for process improvement and suggest enhancements to optimize

workflow.
- Implement and monitor standard operating procedures (SOPs) for various

tasks.

3. Reporting & Analysis:

- Prepare daily, weekly, and monthly reports for senior management.
- Analyse operational data to identify trends and insights.

4. Logistics & Scheduling:

- Coordinate logistics and scheduling for training programs, webinars, and other

company events.
- Ensure timely communication and smooth execution of events.

5. Customer Support:

- Assist in handling customer queries related to operations.
- Resolve operational issues promptly to ensure customer satisfaction.

Qualifications:

- Bachelor’s degree in Business Administration, Operations Management, or related

field.
- 1-3 years of experience in operations, preferably in the EdTech industry.
- Strong organizational and multitasking skills.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Knowledge of CRM and ERP systems is a plus.

Preferred Experience:
**Job Types**: Full-time, Permanent

Pay: Up to ₹600,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Monday to Friday

Supplemental Pay:

- Performance bonus

**Experience**:

- operation: 1 year (required)

Work Location: In person

Expected Start Date: 16/12/2024