Operation Executive
7 hours ago
Job Overview: Simpliaxis is looking for an enthusiastic Operations Executive to join our dynamic team in the EdTech industry. The role demands an individual who is highly organized, detail - oriented, and capable of multitasking in a fast-paced environment. The Operations Executive will support various operational functions, streamline processes, and ensure smooth daily operations. Key Responsibilities: 1. Operational Support: - Assist in day-to-day operational tasks to ensure smooth functioning. - Maintain and update internal systems and databases. - Coordinate with various teams (Sales, Marketing and Customer Support) to align operations with business goals. 2. Process Optimization: - Identify areas for process improvement and suggest enhancements to optimize workflow. - Implement and monitor standard operating procedures (SOPs) for various tasks. 3. Reporting & Analysis: - Prepare daily, weekly, and monthly reports for senior management. - Analyse operational data to identify trends and insights. 4. Logistics & Scheduling: - Coordinate logistics and scheduling for training programs, webinars, and other company events. - Ensure timely communication and smooth execution of events. 5. Customer Support: - Assist in handling customer queries related to operations. - Resolve operational issues promptly to ensure customer satisfaction. Qualifications: - Bachelor’s degree in Business Administration, Operations Management, or related field. - 1-3 years of experience in operations, preferably in the EdTech industry. - Strong organizational and multitasking skills. - Excellent verbal and written communication skills. - Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). - Knowledge of CRM and ERP systems is a plus. Preferred Experience: **Job Types**: Full-time, Permanent Pay: Up to ₹600,000.00 per year **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Fixed shift - Monday to Friday Supplemental Pay: - Performance bonus **Experience**: - operation: 1 year (required) Work Location: In person Expected Start Date: 16/12/2024
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Analyst - Security operations & Resilience
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