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Service Bulletin Author

2 weeks ago

Bengaluru Karnataka, India Capgemini Engineering Full time

**Key Responsibilities**:

- Author and revise/legacy Service Bulletins as per SBO requirements.
- Perform configuration analysis to identify pre
- and post-mod drawings (RSE/UPG process).
- Conduct technical analysis of criteria and related data sources.
- Study aircraft zones and access to define work locations.
- Author SBs using tools such as:

- SAMM DACAS
- TAKSY
- GIDOCA
- GYPSY
- ZAMIZ
- PASS SSCI
- APS
- Work with SAP PCS for configuration and data management.
- Handle cold working SBs and related procedures.
- Follow authoring sequences as per the Quality Plan.
- Estimate timelines and commit realistically to project schedules.
- Communicate actively with customers to resolve queries.
- Perform mock-up and authoring using Arbortext or Epic Editor.
- Maintain quality (RFT) and KPIs for assigned tasks.
- Ensure on-time delivery (OTD) and manage workload effectively.
- Follow workflow processes including INC, DCR, and quality checks.
- Conduct root cause analysis using 5 Why and 8D methods (NCR handling).

**Primary Skills**:

- Strong experience in authoring STD SBs for Airbus programs: WB, SA, LR, MB, XWB.
- Proficiency in Airframe and Hydro Mech & Cargo ATA chapters.
- Hands-on expertise with Airbus authoring and configuration tools.
- Deep understanding of engineering drawings and aircraft systems.

**Secondary Skills**:

- Familiarity with documentation standards:

- ATA100
- iSpec2200
- S1000D
- ASD-STE100
- Strong attention to detail and quality assurance.
- Ability to work independently and meet deadlines.
- Good communication and collaboration skills.

**Preferred Qualifications**:

- B.E / B.Tech in Aeronautical Engineering
- B.E / B.Tech in Mechanical Engineering with aerospace industry exposure
- AME with airline and SB authoring experience
- Looking for 4 -9Yrs grade for Bangalore location