Online Chat

1 week ago

Remote, India ICS Legal Full time

We are looking for an experienced and fast-paced person to manage our online chat platform.

The role will consist of you working with our Hybrid Legal CRM platform, with our daily activities,
- Working on the online chat, creating conversations with online users who come to our site. This will be throughout the day.
- This will consist of taking details of the inquiry.
- Registering the query.
- Correspond with clients or existing clients as per their inquiries.
- Calling clients, going through their query and offering our services.
- Manage payment requests, and provide directions.
- Call clients on new inquiries, and support with existing matters.
- Work with me to create processes for the business.
- Work with me to review other colleague work flows and ensure tasks are checked and completed,
- Call backs are made.
- Meetings are booked.
- If not to ensure these are done.

The working hours will be to work during UK hours of 8.00am to 5.00pm, 6 days a week.

In terms of content building, you will be part of a team and would be required to do conduct submissions.

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Jadwal:

- UK shift

Application Question(s):

- What is your typing skills per minute?
- Have you done content build and work on lead sources?
- Do you enjoy speaking to customers?

**Experience**:

- inbound marketing: 3 years (preferred)
- online chat: 3 years (preferred)

**Language**:

- English and able to converse/write in English (preferred)

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