Email Process

1 day ago

Thane, India Hemocean outsourcing Full time

Handle mail customer interactions through non-voice channels

Resolve customer queries and complaints efficiently and courteously

Maintain accurate records of customer interactions and transactions

Collaborate with team members to improve customer service methods and strategies

Stay updated with product knowledge and service offerings

Identify and escalate priority issues to appropriate channels for resolution

Prepare reports and summaries of customer interactions as required

Perform additional duties and responsibilities as assigned by the management
Salary 16k

**Job Types**: Full-time, Permanent, Fresher

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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