Front Office Associate

7 days ago

Gachibowli Hyderabad Telangana, India RAMINFO LIMITED Full time

**Job Summary**:
The Front Office / Guest Relationship Executive is the first point of contact for visitors and clients, responsible for managing the front desk and ensuring a welcoming and professional reception experience. This role involves handling incoming calls, managing appointments, and performing administrative support tasks efficiently.

**Key Responsibilities**:

- Greet and welcome guests, clients, and employees in a professional manner, maintain visitor logs and issue visitor passes (if required)
- Answer and direct incoming phone calls promptly and courteously in terms of providing information to guests or callers and handle inquiries efficiently.
- Maintain the front desk, common area, lobbies, restrooms, corridors, and workspaces ensuring it is clean and presentable at all times.
- Supervise and coordinate activities of housekeeping staff, assign daily duties and inspect work for cleanliness with hygiene standards
- Coordinate with vendors and maintain housekeeping supplies including procurement and inventory management
- Coordinate with internal departments for meeting room bookings and administrative support
- Handle basic administrative duties like filing, photocopying, and data entry.
- Assist HR/admin with onboarding processes and documentation, if required
- MIS reports submission weekly and monthly reports.

**Skills & Qualifications**:

- Bachelor’s degree or equivalent preferred
- 1-5 years of experience in front office, reception, or customer service role
- Excellent verbal and written communication skills
- Professional appearance and demeanor
- Proficient in MS Office (Word, Excel, Outlook)
- Strong organizational and multitasking abilities
- Ability to handle confidential information with integrity

Pay: ₹20,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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