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Front Office Associate

3 weeks ago

Gachibowli Hyderabad Telangana, India Bloom Hotels Full time

Guest Relations:

- Welcome guests with a warm and friendly attitude.
- Handle check-in and check-out processes efficiently.
- Respond to guest inquiries, requests, and complaints with professionalism.
- Ensure guest preferences and feedback are recorded and addressed.

Operational Tasks:

- Manage reservations and room assignments.
- Operate hotel management software for guest profiles, billing, and bookings.
- Process payments and maintain accurate financial records.
- Coordinate with housekeeping and other departments to ensure guest satisfaction.

Communication and Collaboration:

- Act as a liaison between guests and other departments.
- Share necessary updates with the team to ensure seamless operations.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹14,000.00 - ₹17,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- Front Office : 1 year (required)

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person

Expected Start Date: 20/05/2025