Financial Services Account Associate Ii

**Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor's Degree **Travel Percentage**: 0% **Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.** **About the team** The Transfer Agency is a division responsible for Transaction Operations, Processing and associated functions of mutual funds for various clients. At FIS we provide service to clients via various channels like Transaction processing, Calls, Chat etc. The customer support may include but not limited to Accounts set up, Shareholder data maintenance, overall record keeping. **What you will be doing** - Perform all assigned transaction processing, quality control, and associated tasks and ensure that all work is completed in accordance with Client Delivery - Operations policies, procedures and governing regulations. - Ensure that all assigned transaction processing and quality control are completed in accordance with the quality standards and turnaround times set by the Client Delivery - Operations. - Carry out assigned system testing functions. Participate and provide feedback to business process and procedural realignment projects. **What you bring** We are looking for motivated individuals who enjoy developing new skills and expertise, helping others, and improving workflows and tools they use. Other requirements include: - Good English language skills - 0-1 years’ experience in working with data will be a plus - Excellent communication skills, persistence and tact - Ability to work with a team within a global/international environment - Computer literate with experience working in a Windows environment - Strong analytical skills with a keen eye for details - Team player with good interpersonal skills - Ability to prioritize workload and meet deadlines - Handle internal customers’ inquiries, ability to make decision and work independently **What we offer you** > A fantastic range of benefits including medical, dental, vision, and paid vacation > Great work spaces with dedicated and motivated colleagues > A broad range of professional education and personal development possibilities - FIS is your final career step > A variety of career development tools, resources and opportunities > A work environment built on collaboration, flexibility and respect > Option to work fully remotely, with the necessary equipment provided by the company (computer, monitors, accessories). > Participation in projects and training sessions focused on both soft skills (communication, presentation, conducting meetings) and technical skills (Excel, knowledge of capital markets, English language). > Opportunity to get involved in social projects and local initiatives. **Privacy Statement** FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. **Sourcing Model** Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. pridepass