Rtsm Helix Administrator

1 week ago


Bengaluru, India CIEL HR Services Full time

Work Address Temp. Remote

Experience ( Relevant) BMC Remedy ( Minimum 3 Years )

Top 3 skills which is mandatory BMC Helix '“ ITSM Administration

BMC Helix '“ DWP

Shift Timings 4 PM '“ 2 PM

**POSITION OVERVIEW**: RTMS Helix Administrator - Key position to support the configuration issues in rotational shifts 16x5 hours - for all the customers and also this team onboard new accounts into RTMS Helix. POSITION GENERAL DUTIES AND TASKS : Makes configuration changes as necessary and make administrative changes to include but not limited to updates to foundations data, roles and permissions. Onboarding New Customers to BMC Helix



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