Tourism Assistant

2 days ago

Mumbai Maharashtra, India ACE INFOTEXiS PVT.LTD . Full time

**Job Role**: Tourism Assistant

**Location**: Mumbai

**Job Type**: Full Time

**Salary**: 20000 to 25000

**Role & Responsibilities**:

- Assist clients in selecting, booking, and customizing travel packages to meet their needs and preferences.
- Provide expert knowledge about destinations, local attractions, accommodations, and activities.
- Coordinate reservations for hotels, flights, transportation, and tours.
- Maintain accurate records of bookings, customer preferences, and travel arrangements.
- Handle customer complaints or issues in a professional manner and ensure a positive experience.
- Stay up-to-date with industry trends and new travel destinations.
- Assist in the creation and distribution of promotional materials for travel packages and tours.
- Collaborate with vendors and partners to arrange seamless travel experiences for clients.

**Qualifications**:

- Previous experience in the tourism, travel, or customer service industry is preferred.
- 3 Year Bachelor Degree in Tourism (OR )
- 3 Year Bachelor Degree in any stream + 1 Year Diploma in Travel & Tourism (OR )
- 3 Year Bachelor Degree in any stream + 2 Years Post Graduation Degree / Diploma in Travel & Tourism
- Strong communication and interpersonal skills.
- Detail-oriented with excellent organizational skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Knowledge of popular travel destinations, attractions, and travel trends.
- Proficient in using booking systems and MS Office (Word, Excel).

**Experience**:

- Minimum 2 year working experience in Tour Operation/ Travel Agency Firms
- 1-3 years in customer service, hospitality, or administrative roles.
- Direct experience in travel bookings, itinerary management, or assisting with tours

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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