C13 Scrum Master

**Job Purpose**:
**Job Background**:
The position is Scrum Master | Project Manager role within Citi Global Wealth Technology Client Onboarding Team. Onboarding team consists of Development and BAs based out of NJ, Zurich, Poland, Singapore and Pune. Team is responsible for managing and developing projects and program in Client Onboarding domain.

**Key Responsibilities**:

- ** Project Management | Scrum Master**
- Guides and coaches the Scrum Team on how to use Agile practices and principles to deliver high quality products and services to our customers
- Supports and educates the scrum team on their role in agile transformation and scrum adoption, i.e. the Product Owner on backlog grooming and maintenance.
- Facilitates and supports all scrum ceremonies: sprint planning, stand-ups, sprint demos/reviews and retrospectives
- Creates and maintains the plans and metrics to track team progress and manages operational needs, including team hours, expenses and project budget (burndown, sprint & velocity reports)
- Coordinates across teams to facilitate Scrum of Scrum sessions, ensure impediment removal and identify needed resources
- Fosters strong communication among disciplines in a cross-functional team that includes developers, testers, and user experience/visual designers
- Minimizes a project’s exposure and risk and manages changes to requirements and plan
- Communicates project needs, objectives and achievements to team members, leaders and other teams.
- Coaches the team to attain higher levels of maturity of Scrum
- Supports continuous improvement, learning opportunity, increasing predictability
- Fully utilizes JIRA/Confluence capabilities
- ** Program & Project Management**: Manage all domains of Program & Project Management - Governance, Stakeholder Engagement, Benefits Management, Program Life Cycle, and Strategic Alliance. Understanding of all Knowledge Areas of PM - Scope, Cost, Time, Quality etc.
- ** Project Management Quality Control (PMQC)**:
Ensure all Global Program and Projects have 100% compliance to metrics setup by ICG Org PMO and get a 100% score in Program Health Check, Spot Check, PMQC and SDLC Adherence.

Deep understanding of all the rules created by ICG Org PMO and mentoring team on these rules throughout the year
- ** SDLC**:Through knowledge of all the SDLC (Waterfall, Iterative, and Agile) documents and guide PMs on it.
- ** Hiring**: Support Global and Regional Leads in Hiring of PM/BAs (both employees and contractors) by liaison with Citi Business Managers, Chief of Staff, Suppliers
- ** Time Reporting**: Ensure time reporting of all Employees and T&M is done as per the Project allocation** Job Purpose**:
**Job Background**:
The position is Scrum Master | Project Manager role within Citi Global Wealth Technology Client Onboarding Team. Onboarding team consists of Development and BAs based out of NJ, Zurich, Poland, Singapore and Pune. Team is responsible for managing and developing projects and program in Client Onboarding domain.

**Key Responsibilities**:

- ** Project Management | Scrum Master**
- Guides and coaches the Scrum Team on how to use Agile practices and principles to deliver high quality products and services to our customers
- Supports and educates the scrum team on their role in agile transformation and scrum adoption, i.e. the Product Owner on backlog grooming and maintenance.
- Facilitates and supports all scrum ceremonies: sprint planning, stand-ups, sprint demos/reviews and retrospectives
- Creates and maintains the plans and metrics to track team progress and manages operational needs, including team hours, expenses and project budget (burndown, sprint & velocity reports)
- Coordinates across teams to facilitate Scrum of Scrum sessions, ensure impediment removal and identify needed resources
- Fosters strong communication among disciplines in a cross-functional team that includes developers, testers, and user experience/visual designers
- Minimizes a project’s exposure and risk and manages changes to requirements and plan
- Communicates project needs, objectives and achievements to team members, leaders and other teams.
- Coaches the team to attain higher levels of maturity of Scrum
- Supports continuous improvement, learning opportunity, increasing predictability
- Fully utilizes JIRA/Confluence capabilities
- ** Program & Project Management**: Manage all domains of Program & Project Management - Governance, Stakeholder Engagement, Benefits Management, Program Life Cycle, and Strategic Alliance. Understanding of all Knowledge Areas of PM - Scope, Cost, Time, Quality etc.
- ** Project Management Quality Control (PMQC)**:

- Ensure all Global Program and Projects have 100% compliance to metrics setup by ICG Org PMO and get a 100% score in Program Health Check, Spot Check, PMQC and SDLC Adherence.

Deep understanding of all the rules created by ICG Org PMO and mentoring team on these rules throughout the year
- ** SDLC**:Through knowledge of all the SDL