Infrastructure Solution Architect, Voice

2 days ago

Remote, India Pearl Technologies Ltd. Full time

Pearl Technologies invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are an entrepreneurial-minded organisation that welcomes and supports individual idea and strategies.

We are currently expanding and looking to add a skilled and experienced Infrastructure solutions Architect, voice to join our team in India.

**Qualifications**

**Basic Qualifications**:

- Minimum of 5 years of experience in infrastructure domain
- Minimum of 2 years of experience in Solution Architecture designing voice and data solutions

**Preferred Qualifications**:

- Consulting / Pre-Sales experience in Infrastructure domain
- TOGAF Certification
- Well-versed in Infrastructure planning, design, and ability to provide solutions catering to client requirements
- Advanced skills in MS Excel and Visio
- Domain knowledge in Network, Cloud and Contact Center Telephony Infrastructure
- Experience in IP Telephony and Contact Center Platforms (Genesys Cloud/ Amazon Connect), Voice gateways (H323 / SIP) and Recording systems
- Exposure to Cloud based Security Products like ZScaler and Fortinet
- Exposure to Directory Services like Azure AD, Application Proxies, SSO and MFA
- Industry Certifications in Network (Juniper Professional), Cloud (AWS / Azure Architect) or Voice (Genesys) domains
- Excellent communication and articulation skills to work with wide range of stakeholders

**Key Responsibilities**:

- Business-related sales responsibilities with a strong understanding and experience in voice and data technology is a must.
- Work with Sales Leads and Solution Architects to design best fit infrastructure solutions for outsourcing projects
- Provide support for responding to Client RFP / RFI and technical documentation and Presentations
- Participate in technical workshops with clients and lead discussions on technology solutions, review technical requirements, due diligence etc.
- Provide SME support to navigate and set direction to define solution framework for projects with custom requirements
- Estimate costs for infrastructure components and effort required for implementing new solutions
- Drive the projects to meet the deadlines

**Benefits**:

- Competitive Salary
- Career growth

**Benefits**:

- Paid time off

Work Location: Remote

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