Trainee Inside Sales Executive

24 hours ago

Saki Mumbai Maharashtra, India Swan Solutions & Services Full time

**Location**: Mumbai (Andheri Saki Naka)

**Experience**: Freshers

**Stipend**: For Initial 3 Months 12K-15K and later on payroll with the performance (3 LPA+)

**About Us**:
Swan, a **500 Crore organization**, is a rapidly growing firm headquartered in Mumbai. Established over **33 years ago** by **Mr. Mohammed Sutarwala**, a post-graduate from the **University of Texas at Austin, USA**, Swan has built a strong reputation as a leading **IT Infrastructure service provider**. We specialize in offering **IT hardware and networking solutions** to a diverse clientele, including **BFSI, PSUs, SMBs, and large corporate houses**. Our product offerings cover **Servers, Blades, Peripherals, Networks, and Cloud solutions**, in partnership with top brands like **HP, Cisco, Microsoft, Ice Warp, and Fluid AI**. Some of our major clients include **SBI, SBI MF, and ICICI**.

**Culture at Swan**

At Swan, we believe in taking on **inspiring and challenging IT projects** that foster innovation while making work enjoyable. Our **open-door culture** encourages employees to share their ideas with leadership, turning them into reality. Our team embodies qualities like **accountability, vibrancy, willingness to learn, independence, and impactful Ness**. If you are passionate about IT solutions and sales, Swan is the perfect place for you

**Your Role and Responsibilities**

As an Inside Sales Executive, you will be responsible for generating business opportunities, managing leads, and building client relationships. You will actively contribute to achieving sales goals and support our mission of delivering value-driven IT solutions.

Key responsibilities include:

- Generating qualified leads through proactive outreach to meet monthly and yearly sales targets.
- Understanding client requirements and suggesting appropriate IT solutions to drive conversions.
- Engaging with customers over the phone to explain products, answer queries, and close deals.
- Following a structured sales process with proper planning, lead tracking, and CRM updates.
- Coordinating with principal vendors for solution design and finalizing commercials.
- Negotiating with vendors and distributors for better pricing and payment terms.
- Collaborating with the back-office team to ensure smooth order execution.
- Tracking order status and ensuring timely delivery and post-sales follow-up.
- Monitoring collections and ensuring timely payment from clients.
- Maintaining accurate records of leads, opportunities, and closures in the system.
- Contributing towards overall profitability, client satisfaction, and retention.

**What You Need to Succeed**
- A bachelor’s degree in any field.
- Strong communication and interpersonal skills.
- Ability to grasp technical concepts quickly.
- Good negotiation skills and business sense.
- Self-motivated, target-driven, and eager to learn.
- Proficiency in CRM or sales automation tools is an advantage.
- Fluency in English (spoken and written) is mandatory.

**Key Result Areas (KRAs)**
- Achievement of monthly and annual sales targets.
- Meeting profit and revenue goals.
- Delivering high levels of customer satisfaction.
- Retaining and nurturing client relationships.

**Start Your Journey with Swan**

If you’re a go-getter ready to make an impact in the IT sales world, we invite you to grow with us. We offer a collaborative environment, mentorship, and exciting opportunities to shape your career.

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