Customer Success Associate

4 days ago

Mansarovar Jaipur Rajasthan, India Nexus Jobs Full time

**Location**: Mansarovar, Jaipur
**Salary**: Up to ₹7.2 LPA
**Working Hours**: Rotational Shifts, 5 Days a Week (Rotational)

**Job Description**:

- **Work Mode**: Work From Office
- **Process**: International Process
- **Position**: Customer Support Executive (Italian Language Expert)
- **Headcount**: 20 Profiles
- **Interview Mode**: HR Round; Language Assessment; Ops Round; Joining Formalities; Joining
- **Skillset**: Strong interpersonal skills and a customer-centric attitude
- **Qualification**: Fluency in Italian (C1 level)
- **Experience**: Previous experience in customer service or a related field is preferred
- **Salary**: Up to ₹7.5 LPA
- **Shift**: Rotational Shift/ Rotational Weekoff / 5 Days Working
- **Location**: Office No: E-258 A, opposite container depot, Hans Vihar, RIICO Industrial Area, Mansarovar, Jaipur, Rajasthan 302020

**Roles and Responsibilities**:

- Respond promptly to customer inquiries, addressing concerns with professionalism and empathy.
- Assist customers in navigating products and services, ensuring a positive experience.
- Translate customer feedback and inquiries to improve service quality.

**Cab Facility**: Available for Female Only
**Travel Allowances**: Available for Male Only

call me 9772544341 for the interview

**Job Types**: Full-time, Permanent

Pay: Up to ₹720,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

Ability to commute/relocate:

- Mansarovar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you okay to work rotational shift as a 5days ?

**Experience**:

- total work: 1 year (required)

**Language**:

- Italian (required)

**Location**:

- Mansarovar, Jaipur, Rajasthan (preferred)

Work Location: In person

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