Customer Success Associate

2 days ago

Jaipur, India Axestrack Full time

**Axestrack Software Solution Pvt Ltd** looks forward to welcoming a versatile new member to our
expanding team. We’re looking for some talented B.Tech or MBA graduates.

**Job Description**:
The Basic responsibilities of Customer Success Associate will be:

- Corporate experience preferably in Fleet Management/Telematics/GPS Solutions
- Should be able to draft a BRD (Business Requirements Document) and get a sign-off from the customer.
- Should have consultative/entrepreneurial bent of mind to generate new leads and provide competitive benchmarking
- Should be able to collaborate and communicate with customer’s key stakeholders and manage their expectations, resolutions, escalations and solving problems
- Be open to travel, based on client needs, and be flexible to accommodate the client needs even in unforeseen situations.
- Should have a stable career track record in key account management/customer success roles

**Top 5 Expected Competencies**:

- Articulation
- Client Relationship - Retention & Growth
- Team Management
- Ethics
- Integrity

Job Location: Jaipur/ Gurgaon

**Job Type**: work from office (Full Time)

**Salary**: As per industry norms

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