
Sales Representative
1 day ago
**We're Hiring: Sales Executive - D2C Fashion Brand**
**Location**: Mumbai (On-site preferred)
**Experience**: 1-3 Years
**Industry**: Fashion / D2C / Lifestyle
**Salary**: As per experience and industry standards
**About Us**:
Kaftanize is a fast-growing Indo-Western fashion brand loved for its comfort, chic style, and modern Indian essence. Available across 70+ offline stores and major fashion marketplaces, we are now expanding our core team.
**Role Overview**:
**Key Responsibilities**:
- Respond to inbound customer queries on **WhatsApp, Instagram DMs**, and **website chat**:
- Actively follow up with interested leads and close sales
- Maintain an organized CRM or lead tracker for all inbound & repeat customer interactions
- Provide styling suggestions and help customers with sizing/fit queries
- Build and maintain customer relationships to encourage repeat purchases
- Liaise with influencers/creators for collaborations, product seeding, and reposting content
- Coordinate with the marketing team for promotions, offers, and influencer campaigns
- Ensure a high level of customer satisfaction and represent the Kaftanize brand voice
- 1-3 years of experience in **sales, customer support**, or **influencer coordination** (preferably in fashion or lifestyle)
- Excellent written and verbal communication skills (English & Hindi)
- Comfortable using **Instagram, WhatsApp Business**, and CRM tools
- Strong interpersonal and persuasion skills
- A passion for fashion and understanding of modern trends
- Self-motivated and target-driven
**What You Get**:
- Be part of a **fast-scaling D2C brand** with real growth opportunities
- A supportive and fashion-forward team
- Competitive salary with performance incentives
- Employee discounts and perks
**To Apply**:
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Paid time off
Schedule:
- Day shift
**Language**:
- English (required)
Work Location: In person
Application Deadline: 10/05/2025
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