Associate, Product Delivery Associate

**JOB DESCRIPTION**
Join the EX Kit and Enterprise Tools team to shape the future of product delivery, crafting solutions that enhance customer experiences and drive operational excellence across the organization.

**Job summary**

As a Product Delivery Associate on the EX Kit and Enterprise Tools team, you will develop your skills, contribute to meaningful change, and advance your career in an environment that values growth and learning.

In this role, you will support the innovation of new product offerings and contribute to the end-to-end product delivery life cycle, helping to create solutions and drive efficiencies that enable successful implementations in a timely and organized manner. You will work across the organization to enhance and optimize the way products are delivered to customers, ensuring that products continuously deliver value while gaining skills and experience to grow within your role.

**Job responsibilities**
- Support end-to-end product delivery processes, including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product release.
- Contribute to change management activities across functional partners and document adherence to the firm’s risk, controls, compliance, and regulatory requirements.
- Collaborate with the Product Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines.
- Support product or platform-wide release management, including deployment processes and strategies.
- Gather crucial feedback, track project milestones and deliverables, and support documentation and reporting.
- Participate in process improvement initiatives to deliver top-tier customer experiences.

**Required qualifications, capabilities, and skills**
- 2+ years of experience in product management, project management, or a related domain (internships, certifications, or equivalent expertise considered).
- Experience with agile methodologies and tools such as Jira.
- Strong analytical and problem-solving skills, with the ability to manage multiple priorities and projects simultaneously.
- Effective time management and ability to meet deadlines.
- Willingness to learn and adapt to new tools, processes, and technologies; flexibility to adjust priorities based on changing business needs.
- Proactive attitude and strong interpersonal skills to build relationships with stakeholders.

**Preferred qualifications, capabilities, and skills**
- Prior experience working in a highly matrixed, complex organization.
- Experience with enterprise product delivery in financial services or technology environments.
- Experience supporting process improvement initiatives.

**ABOUT US**

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.