Tele Caller Executive

12 hours ago

Chandni Chowk Delhi Delhi, India Pranav Creations Pvt Ltd Full time

**Key Responsibilities**:

- **Debt Collection**:

- Contact customers to follow up on overdue payments.
- Negotiate payment terms and arrangements to ensure timely debt recovery.
- Maintain accurate records of all collection activities.
- **Customer Relationship Management**:

- Handle customer inquiries regarding their accounts and payment statuses.
- Provide courteous and professional service to all customers.
- Resolve disputes and issues related to outstanding debts in a polite and effective manner.
- **Documentation and Reporting**:

- Maintain up-to-date and accurate records of customer interactions and payment statuses.
- Generate reports on collection activities and outstanding balances for management review.

**Requirements**:

- Proven experience as a Collection Executive or in a similar role.
- Excellent communication and negotiation skills.
- Strong organizational and time management skills.
- Polite and professional demeanor.
- Proficiency in MS Office and familiarity with accounting software(BUSY)
- High school diploma or equivalent; additional education in finance or accounting is a plus.

Directly call or whatsapp - 96259 39810 (Mansi)

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Leave encashment

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay
- Yearly bonus

Application Question(s):

- How many years of experience do you have in collections ?

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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