Tele Calling Executive

21 hours ago

Salem, India Eswar Jewellers Full time

**About the Role**:
We are seeking an experienced **Telecalling Executive** to join our team. The role involves engaging with customers over the phone, explaining our jewellery products and schemes, and building strong customer relationships.

**Key Responsibilities**:

- Handle inbound and outbound customer calls.
- Explain jewellery products, offers, and saving schemes clearly and persuasively.
- Maintain customer databases and update records regularly.
- Follow up with customers to ensure satisfaction and retention.
- Generate leads and support the sales team by fixing appointments.
- Meet daily/weekly calling and conversion targets.
- Handle customer queries and provide appropriate solutions.

**Requirements**:

- **5 to 10 years** of experience in telecalling/customer service.
- Strong communication and convincing skills (Tamil mandatory; English an added advantage).
- Pleasant personality and customer-friendly attitude.
- Experience in jewellery, retail, or financial sector preferred.
- Ability to work independently and as part of a team.

**What We Offer**:

- Attractive salary package with incentives.
- Opportunity to grow in a reputed jewellery brand.
- Supportive work environment with training and development.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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