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Receptionist

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Ramapuram Chennai Tamil Nadu, India procallisto solutions pvt Full time

Job Description: Receptionist

Position Overview:
As a Receptionist at Ashwin Hotels, you will be the first point of contact for our guests. Your warm and professional demeanor will create a positive impression and ensure exceptional guest experiences. You’ll handle inquiries, manage reservations, and assist with various front office tasks.

**Responsibilities**:
Guest Greeting and Assistance:
Welcome guests with a friendly attitude.

Answer questions and address concerns promptly.

Provide information about hotel facilities, services, and local attractions.

Front Desk Operations:
Maintain an organized and efficient front desk.

Operate computer programs and multi-line phone systems.

Book reservations and maintain guest records.

Handle basic cashier and bookkeeping responsibilities.

Guest Relations:
Ensure guests feel valued and attended to.

Assist with check-in and check-out procedures.

Address any guest requests or issues promptly.

Collaboration:
Coordinate with other hotel departments to meet guest needs.

Work closely with housekeeping, maintenance, and management teams.

Qualifications:
Education: High school diploma or equivalent.

Experience: At least 1-2 years of relevant front office experience in a hotel or service apartment.

**Skills**:Excellent communication skills.

Proficient in using computer systems.

Pleasant and professional demeanor.

Ability to handle multiple tasks efficiently.

Additional Information:
Location: Chennai, Tamil Nadu.

Language Requirement: Proficiency in English and Tamil.

**Salary**: 15k to 16k per

**Salary**: ₹15,000.00 - ₹16,000.00 per month

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Performance bonus

**Experience**:

- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person