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Receptionist
3 weeks ago
Job Description: Receptionist
Position Overview:
As a Receptionist at Ashwin Hotels, you will be the first point of contact for our guests. Your warm and professional demeanor will create a positive impression and ensure exceptional guest experiences. You’ll handle inquiries, manage reservations, and assist with various front office tasks.
**Responsibilities**:
Guest Greeting and Assistance:
Welcome guests with a friendly attitude.
Answer questions and address concerns promptly.
Provide information about hotel facilities, services, and local attractions.
Front Desk Operations:
Maintain an organized and efficient front desk.
Operate computer programs and multi-line phone systems.
Book reservations and maintain guest records.
Handle basic cashier and bookkeeping responsibilities.
Guest Relations:
Ensure guests feel valued and attended to.
Assist with check-in and check-out procedures.
Address any guest requests or issues promptly.
Collaboration:
Coordinate with other hotel departments to meet guest needs.
Work closely with housekeeping, maintenance, and management teams.
Qualifications:
Education: High school diploma or equivalent.
Experience: At least 1-2 years of relevant front office experience in a hotel or service apartment.
**Skills**:Excellent communication skills.
Proficient in using computer systems.
Pleasant and professional demeanor.
Ability to handle multiple tasks efficiently.
Additional Information:
Location: Chennai, Tamil Nadu.
Language Requirement: Proficiency in English and Tamil.
**Salary**: 15k to 16k per
**Salary**: ₹15,000.00 - ₹16,000.00 per month
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Performance bonus
**Experience**:
- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
