Sps Supervisor, Sps

5 days ago

Chennai, India ADCI MAA 15 SEZ Full time

3+ years of experience managing teams
- Experience analyzing data and best practices to assess performance drivers
- Strong interpersonal and communication skills with the ability to communicate effectively to a wide range of constituencies in a diverse environment.
- Ability to maintain composure in critical situations and communicate clearly with both internal and external stakeholders.
- Demonstrates ability to analyze data, using the data to drive decision making.
- Fosters a positive team environment and collaboration within the site.
- Easily approachable, cooperative, and a team player, easily gains the trust and support of Associates and peers.
- Demonstrates effective, clear and professional written and oral communication.
- Strong prioritization and time management skills, with a high degree of flexibility.
- Ability to embrace constant change with flexibility and good grace.
- Demonstrate appropriate sense of urgency and adaptability in response to changing business needs.
- Demonstrates effective communication, composure, and professional attitude.

Job summary The Team Supervisor is accountable for creating a high performance culture that motivates associates to demonstrate levels of ownership, accountability and seller advocacy that enable the vision of a remarkable Selling partner support (SPS) experience. As a front line manager of 20+ associates, the Team Supervisor will provide coaching, guidance, and mentorship to drive achievement of individual and team performance goals. The Team Supervisor is responsible for providing timely and efficient service to our SPS by optimizing the productivity of team that results in a perfect SPS Interaction. Other responsibilities include interviewing, training, performance management and employee engagement. Key job responsibilities the Team Supervisor will provide coaching, guidance, and mentorship to drive achievement of individual and team performance goals. The Team Supervisor is responsible for providing timely and efficient service to our SPS by optimizing the productivity of team that results in a perfect SPS Interaction. Other responsibilities include interviewing, training, performance management and employee engagement.
- Solution focused, with passion for people leadership and a drive to nurture a culture of innovation reinforcing the value of the Amazon leadership principles.
- Excels at providing coaching and mentoring to others with a goal of achieving success.
- Advocate for Associate engagement, fostering teamwork and collaboration towards achieving team goals.
- Should have handled a team of associates

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