Service Executive

1 week ago

Chennai, India Getinge Full time

Regional Service Manager

Communicate with Team Members on daily basis regarding their requirements.

  • Discussion on Service calls with FSE/SP on case-to-case basis Monitoring Coordination with logistic Team for Spare Part Movement
  • Coordination with back-office Team for fulfilling FSE / SP's requirement.
  • Discussion with SD, ZSH & PTS on critical Issues (on case-to-case basis)
  • Contract & Payment follow up with FSE, SP & Customers
  • To Attend Negotiation Meeting with customer
  • Customer visit within region to address customer Queries & Contract /Spare Parts Negotiation
  • To Arrange FSE / SP with sales Team for presale discussion /Site Inspection
  • To Arrange FSE / SP for Project work as & when required
  • To Arrange FSE /SP to warehouse for removing spare parts from demo unit to fulfill customer's urgency (in case spare parts is not available in stock) / to replace parts in ship hold Equipment.

Regional Service Manager

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