Debt Recovery Agent

6 days ago


Pune Maharashtra, India Custiv Full time

**Visit customer locations** as per the collection schedule.
- **Sit at the customer's place and wait patiently** until the payment is processed.
- **Spend the full day, if required,** at the customer’s office to ensure payment is collected the same day.
- **Maintain professionalism and calm demeanor** while following up repeatedly in person.
- **Record daily visits and update payment status** in collection tracker/CRM.
- **Follow up via calls and messages** while at the site to push internal customer teams.
- **Coordinate with the internal finance/accounts team** to resolve any invoice or payment discrepancies.
- **Escalate delays/non-payments** to the reporting manager with context.

**Requirements - Mention like**:

- **1-3 years of experience** in cash/cheque collections or similar field roles.
- **Willingness to travel daily** and spend extended hours at customer sites.
- **Strong patience, persistence, and people skills.**:

- **Basic recordkeeping and reporting skills** (Excel, WhatsApp, collection logs).
- **Ability to speak local language(s)** and manage professional yet firm conversations.

Pay: ₹9,450.59 - ₹28,602.06 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Work Location: In person


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