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Client Servicing Executive

3 weeks ago

Gurgaon, India ANTS Digital Full time

**Responsibilities**:

- Cultivating solid relationships with clients through the provision of exceptional after-sales service.- Creating a positive onboarding experience for new clients.-
- Identifying ways to overcome clients' initial dislike of company products.- Maintaining an accurate record of all existing and potential clients.- Responding to client inquiries in a timely and professional manner.- Training and providing overall guidance to client service employees.- Organizing training seminars to enable clients to fully utilize product features and benefits.- Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.Skill Requirements
- Bachelor's degree in business administration or an industry-related field.- Proven experience working as a client servicing executive.- Proficiency in Microsoft Excel.- Working knowledge of Customer Relationship Management (CRM) software.- The ability to work efficiently under pressure.- Excellent organizational and time management skills.- Strong analytical and problem-solving skills.- Effective communication skills.- Exceptional customer service skills.Perks at Work:
1. Five-day work week from Monday to Friday

2. Maternity and Paternity leaves

3. Bereavement Leave, 18 Paid Leaves, 7 Sick Leaves, and 7 Casual Leaves (plus gazetted holidays) offered

4. Provident Fund and ESIC

5. Health Insurance

6. Gratuity

7. Excellent work exposure

About Us:
ANTS is a new age, tech-led, marketing services agency. We leverage our digital expertise to deliver brand strategy, content, creative, experience design and web-ready solutions for companies and brands in various market segments. We ensure synergy between consumer insights, brand positioning and the latest tech platforms to make your brand and marketing stand out among the clutter. We are an ingenious mix of industry stalwarts, budding creative enthusiasts and digital experts, who have the unique ability to scale ideas in a way that their impact is multiplied manifold. By philosophy, we literally breathe the ethos of our company name.

**Location**: Gurgaon

**No. of Positions**: 1

**Work Experience**: 1-2 years