Trainer
6 days ago
**Role Definition**
The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the workplace. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way.
**Roles And Responsibilities**
The trainer plays a pivotal role from start to end of the process training that includes the following:
- New Hire Training.
- Plan and update the New Hire Training Lesson Plan and curriculum.
- Create training programs to address skill gaps in employees.
- Periodic Training Need Analysis of the employees and propose the effective training plan.
- **C**onduct surveys to gauge the effectiveness of programs.
- Research new training methods.
- Coordinate with internal stakeholder and Team Managers for regular feedback to enhance the Training Process.
- Structure On boarding Training requirements, Pre-Process etc.
- Automate the Training process and create the repository for future Trainings.
- Ensure that all new employees go through the defined new learning path for their respective roles in the account
- Support new hires during OJT and GO-live
- Provide refresher and remedial training for existing employees
- Generate training reports from time to time
- Provide effective feedback and coaching to analysts on the floor
***
**Education**
Graduate in any Stream (Preferred
- HR stream)
**Knowledge**
**Must Have**
***
- 1+ years of experience in Training or Facilitation
- Excellent Facilitation and influencing skills
- Fluent in English language
- Excellent Communication and presentation Skills
- PC literate with good system navigation skills
- MS Office (Power Point, Word, Excel) : Intermediate
- Task Management & Organization skills
- Self Driven and Go getter attitude
**Good to have**
- Advanced Research Skills
- Content Design & Development Skills
- Experience in handling LMS activities
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