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Academic Counselor

3 weeks ago

Kochi, India DIGITALX MARKETERS ACADEMY Full time

We are an educational institute in Kochi, providing quality and in-demand, digital marketing courses.

In this exciting role, you will be part of a dynamic sales team, working at our Kochi-based institute. You will be responsible for acquiring new business and be able to maximize every sales opportunity and build long-term business relationships with all of our clients.

Main responsibilities:

- To have excellent telephone etiquette and communication skills
- Contacting potential or existing customers to follow-up and convert inbound leads into sales opportunities with the aim to meet and exceed monthly and quarterly targets
- Proven track record of successfully meeting sales quota preferably over the phone
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- Cold calling potential customers from the CRM Database
- Achieving KPIs and sales achievements
- Maintain well-organised, up-to-date and accurate sales and client information
- Receptionist duties: Serve visitors by greeting, welcoming, and directing them appropriately
- Stay updated with current courses, packages and services offered
- Understand and promote our company's unique selling points
- Remain current with new industry-wide trends and developments
- General admin and scheduling tasks when required (full training will be given)
- Work closely with the sales, marketing, teaching and management staff

Requirements & Skills:
Excellent customer service skills

Strong interpersonal, communication, and critical thinking skills

Excellent knowledge of MS Office & Google Drive

Excellent understanding of sales and negotiating techniques

Self-motivated with a results-driven approach

Able to work on weekends and on a flexible schedule

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹10,000.00 - ₹18,000.00 per month

Schedule:

- Morning shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Digital marketing: 1 year (preferred)
- total work: 1 year (preferred)