Billing Staff

7 hours ago

Calicut Kerala, India Professional Hospitality & Support Services Full time

The Billing Staff in the hospital canteen is responsible for accurately recording food and beverage transactions, handling cash/card payments, generating bills, and maintaining proper billing records. The role ensures efficient and courteous service to hospital staff, patients, and visitors, contributing to smooth daily operations of the canteen.

**Key Responsibilities**:

- Accurately generate bills using POS (Point of Sale) systems or manual billing methods.
- Handle cash, credit/debit card, or digital payments and provide correct change/balance.
- Maintain daily billing records and cash registers.
- Ensure cleanliness and organization of the billing counter.
- Coordinate with kitchen staff for order verification and customer satisfaction.
- Resolve any billing discrepancies or customer complaints promptly and politely.
- Assist in inventory tracking for billing-related items (e.g., paper rolls, receipts).
- Adhere to hospital and canteen hygiene and safety protocols.
- Maintain confidentiality and professionalism, especially within the hospital environment.

**Qualifications and Skills**:

- Prior experience in billing, cashiering, or food service is preferred.
- Basic computer and Tally knowledge.
- Strong attention to detail and numerical accuracy.
- Good communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage peak hour traffic.
- Willingness to work in shifts, including weekends or holidays if required.

**Job Types**: Full-time, Permanent

**Benefits**:

- Cell phone reimbursement
- Food provided

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Ability to commute/relocate:

- Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Diploma (preferred)

**Experience**:

- Billing: 1 year (preferred)

**Location**:

- Kozhikode, Kerala (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

Work Location: In person

Expected Start Date: 01/05/2025

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