Executive Housekeeper

Executive Housekeeper
- Jaipur, India
- Housekeeping
- 1903

**Job Description**:
**AMAN**

Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, homes, experiences, and products which transform our guests’ and owners’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to. We live by the ‘Aman way of life’ - a mindset shared by our guests, home owners and employees which creates a lifelong sense of belonging driven by our values of:

- Invest in individuality - fostering an environment where each person can push boundaries, take risks and challenge norms.
- Nurture pathfinder spirit - exploring experiences, opportunities and locations which transform into new exciting ventures.
- Act like owners - taking charge, leading by example and an immense sense of pride in our work.
- Celebrate communities - ensuring that every member of our community is looked after and nurtured in a compassionate, respectful and collaborative manner.

**LOCATION**

Amanbagh. Jaipur (Rajasthan), India

**POSITION OVERVIEW**

The Executive Housekeeper leads the Housekeeping Operations in the property and all housekeeping related topics. Furthermore, the Executive Housekeeper should be a highly resourceful team-player, who is comfortable working in a diverse environment, sometimes under pressure and high demands, while remaining flexible, proactive, approachable, and efficient.

**RESPONSIBILITIES** Financial**

Prepare the Departmental Annual Operating Budget in advance for approval by the Manager and Financial Controller.- Ensure that the Departmental Operating Budget is strictly adhering to and that all costs are strictly controlled.**Operational**

Constantly review and appraise the procedures within the department to ensure quality of service and product at all times.- Monitor the staff skills within the department and plan training program to rectify any service deficiencies.- Conduct regular briefings with the department staff ensuring good communications at all times.- Ensure that all areas within the department are roster with correct staffing level in accordance with expected business demand.- Maintain effective control of guest supplies, minimizing any wastage.- Ensure all supervisors are checking quality of cleaning and maintenance per specified schedule.- Liaise closely with Chief Engineer to ensure any maintenance requests are handled promptly and completely.- Maintain control over stock levels, establish reorder levels and ensure adequate supplies at all times.- Complete periodic inspections of guest suite and Public Areas on a daily basis.- 10. Ensure plants and floral arrangements are in order and to required
- standard of quality.
- Liaise with Front Office Department with respect to guest arrival, departure, special requests, etc- Ensure quality of laundry service provided is in accordance with required standard.- Ensure all staff uniforms are maintained and presented in ‘as new’ condition.- Oversee Laundry Transport to ensure it maintains to specified schedule.- Ensure guest laundry is recorded, laundered, and returned to room per correct procedure.- 16. Establish cleaning schedule for all major works (e.g., polishing of floors, brass work, timbers, etc.).
- 17. Other duties as directed by Management.

**Employee Handling**

Ensure all employees report for work punctually wearing the correct uniform and name tag at all times.- Assist in the building of an efficient team of employees by taking an active interest in their welfare, safety, training, and development.- Ensure that all employees have a complete understanding of and adhere to the resort’s Staff Handbook.- Interview and subsequent selection of potential employees in liaison with the Human Resources Department.- Conduct employee’s evaluations and to review their overall performance, discuss existing performance and areas of improvement.- Conduct Departmental Orientation Program for new employees to ensure they understand the policies and operations of the resort.- 7. Ensure that all staff provides a courteous and professional service at all times.
- Counsel staff members for any breaches of conduct and observe policies when issuing formal disciplinary notice.**Administration**

Attend meetings and briefing with other Department Heads as determined by the Manager.- Ensure that all departmental reports and correspondence are completed punctually and accurately.- Review existing and initiate new departmental policies as required.- Submit monthly report to the Manager detailing department’s activities for the past month and planned activities in the ensuing month.**QUALIFICATIONS**
- Graduate in Hotel Management from a premiere institution.- Post qualification at least 10-12 years of experience in five-star luxury hotels/resorts.- Current a