Tele Calling Executive

1 week ago


Hyderabad Telangana, India Pushpagiri Vitreo Retina Institute Full time

The role involves handling both inbound and outbound calls with professionalism and empathy. Responsibilities include:

- Receiving incoming calls and directing them to the appropriate departments
- Responding to patient inquiries and providing accurate information
- Making follow-up calls to schedule surgery dates
- Conducting post-surgery feedback calls to assess patient satisfaction
- Generating and maintaining call-related reports to evaluate productivity and outcomes based on designated calling metrics

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)
- Telugu (preferred)

Work Location: In person



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