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Professional 2 System Administrator

3 weeks ago

Bengaluru, India DXC Technology Full time

**Job Description**:
We are looking for professionals with Redwood experience to support DXC's global customer base. Professionals with either Database Administration experience or OS Administration experience will also be considered.

As a SAP Basis Support Specialist, your responsibilities will include:

- Providing service delivery to the required service levels
- Providing reactive support for customers of the service, and to introduce measures to reduce reactive work.
- Providing proactive support, through effective capacity planning and change management.
- Handling escalations from customers/other teams, about technical issues.
- Configuration and administration of large scale global and regional SAP systems.
- Plan, execute and follow up SAP projects under your responsibility

Communication/language skills
- Capacity to communicate information within the team effectively
- Attention to detail and strong interpersonal, communication, training and organizational skills required as well as the ability to work effectively in a team
- Ability to make effective and excellent interpersonal and customer relations
- Must have a strong customer service orientation
- Good verbal and written English communication skills

TECHNICAL SKILLS
- At least 6 years of hands-on experience in SAP Basis Administration, with 1 year HANA Administration, Database Administration or OS Administration
- Strong troubleshooting, analytical, problem
- solving, and conceptual skills
- Strong customer focus and management of client expectations
- Excellent oral and written communication skills
- Excellent teamwork skills
- Can work with minimum supervision.
- Strong SAP Basis JAVA Knowledge:
SAP JAVA Administration / SAP Business Connector/Third Party Vendor
- SAP J2EE 7.0, 7.1 & 7.2 CE, 7.3 and higher
- SAP Basis Netweaver Administration
- Enterprise Portal Administration/ SAP Workplace
- Suspend/start the channels

Required Knowledge

Ø Educational background: University degree (Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems etc.) or equivalent experience in IT or relevant business area.

Ø Good understanding of ITIL, Service standard processes (certification preferred)

Pre-screen questions
- How many years of experience do you have in SAP Basis Administration?
- Minimum 6 is mandate in SAP Basis administration
- How many years of Hands on experience you have in SAP HANA ?

Minimum 1 Year Hands on experience is a must
- How many years of experience do you have in SAP Java Administration?
- At least 6 Months to 1 years’ experience is Mandate
- How many SAP upgrades have you completed? What kinds?
- Minimum 1 upgrades - Release Upgrades/Ehp Upgrades
- Indicate the number of experience you have in leading a SAP team?
- Optional - 1 year
- Are you available for 24x7 rotational schedule?
- Yes - Mandatory
- Which OS You worked on? (Must HPUX/LINUX,AIX)
- Which DB you worked on ?(Must DB is Oracle & HANA)