Telesales Executive

2 days ago


Jaipur Rajasthan, India PUNO - The Adventure Park Full time

Answer inbound calls from customers and provide accurate and timely responses.
- Handle customer queries, complaints, and requests efficiently.
- Manage customer bookings and update them accurately in the system.
- Maintain customer records and update necessary information in CRM software and MS Excel.
- Ensure high levels of customer satisfaction through polite and effective communication.
- Use MS Excel for data entry, reporting, and tracking bookings.
- Follow up on customer inquiries that have not been resolved.
- Adhere to company guidelines and maintain confidentiality of customer information.
- Participate in training and team meetings to improve product knowledge and communication skills.
- Work in rotational shifts as per business requirements.
- Meet individual and team-based performance targets related to call handling time, customer satisfaction scores, and booking accuracy.

**Job Types**: Full-time, Permanent

Pay: ₹18,598.00 - ₹21,250.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Ability to commute/relocate:

- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Telesales Executive: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Location**:

- Jaipur, Rajasthan (required)

Shift availability:

- Day Shift (preferred)

Work Location: In person


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